It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The Role
As a Product Lead on the Access team, you will own core Cash App account and access primitives including sign-up, login, and security features. These are foundational platform services that not only enable access to Cash App products but also support consumer workflows across Block. You will be responsible for the team’s vision, platform strategy, roadmap prioritization, and customer and business impact and will drive high-impact initiatives from inception through execution. This role will require a platform focus to optimize and expand on current features through customer research, analysis, experimentation, and product validation, as well as the creativity to dream up and build new features to improve our user experience to expand financial access to millions of customers around the world.
You Will
- Own the full product lifecycle—from ideation and strategy to design, implementation, and iteration—for experiences and infrastructure that deepen customer trust
- Lead a full stack development team (engineers, designers, researchers, data scientists) to ship innovative and incredible experiences at scale
- Drive product strategy through customer insights, opportunity sizing, and rigorous prioritization—delivering the highest-impact solutions for our customers and business.
- Structure and improve our team's processes to enhance execution velocity, making tactical tradeoffs between business priorities and resources
- Drive effective cross-functional partnership, constantly inspiring and influencing colleagues in legal, compliance, support, machine learning, and other product areas to deliver on goals and maximize impact
- Define the framework and metrics to measure the impact of the team; deeply understand the core drivers and monitor progress
- Manage the roadmap to deliver on this strategy, balancing short term goals with long term vision.
- Work with cross functional team members distributed across the four US times zones and Melbourne, Australia
- 8+ years of product management experience with a strong familiarity of platform engineering infrastructure and a proven track record of delivering outstanding products at scale
- Outstanding leadership skills; the ability to inspire team members and drive collaborative decision-making across geographically dispersed cross-functional teams
- Incredible business sense and a high degree of comfort with ambiguity, and a knack for quickly ramping on new skills and functions. You excel in a fast-paced, dynamic environment
- Exceptional prioritization and cross-functional stakeholder management, particularly influencing compliance/legal and external partners in a highly regulated industry
- Excellent oral and written communication and narrative storytelling skills. You can frame and distill complex information appropriately for different audiences and are comfortable regularly presenting to and guiding Cash App's most senior leaders.
- An analytical mindset with the ability to distill and communicate complicated data to make decisions, determine roadmap prioritization, and understand and communicate customer and business impact
- Exceptional team management and organizational skills. You've built and scaled cross-functional teams and processes.
- A hunger to tackle complicated and impactful customer and business problems
Highly Preferred
- Experience in the fintech industry with demonstrated knowledge of industry best practices
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