Product Manager, Data Pipelines

twilio•Remote•greenhouse
Posted Date:

September 30, 2025

Employment Type:

Not specified

Work Arrangement:

Remote

Skills & Technologies

Product Managementpreferred

Contact Information

Job Description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Product Manager, Data Pipelines.

About the job

As the Product Manager for Data Pipelines, you will own core components of Segment’s data movement layer, including our Connections product and the pipelines that underpin our Customer Data Platform (CDP). This role will bridge product, engineering, and go-to-market teams to ensure our data pipelines are robust, scalable, and differentiated in the market. This role requires a deep platform thinker who is passionate about solving data problems at-scale (over 23 billion daily events), untangling complex domains, and navigating a vast partner ecosystem (500+ sources/destinations).

Responsibilities

In this role, you’ll:

    • Define and maintain the platform vision, strategy, and roadmap for Data Pipelines
    • Drive improvements in delivery performance and reliability, including addressing constraints of partner APIs, implementing system safeguards, and optimizing event processing.
    • Enhance customer trust and platform transparency by introducing product-level features for data security, governance, and control.
    • Identify and prioritize opportunities to improve efficiency through batching, delivery freshness, and quality assurance measures.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

    • 5+ years of product management experience in data infrastructure, integration platforms, or large-scale SaaS.
    • Proven success managing products that bridge technical platform capabilities and customer-facing use cases.
    • Strong technical understanding of data pipelines, event streaming, and API integrations.
    • Excellent collaboration and communication skills, with experience working across engineering, partnerships, and customer-facing teams.
    • Ability to translate complex technical concepts into clear business value for diverse audiences.

Desired:

    • Experience working directly with CDP or integrations products
    • Experience in highly-scaled data volume products

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

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