Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Regional Vice President, EMEA Sales - South + DACH
About the job
This role will lead the South sub-region of EMEA sales, with a focus on the Southern market. Reporting to the VP of Sales, EMEA, you'll drive strategy, execution, and growth by leading FLMs and AEs to acquire and expand customer relationships. You’ll apply your CPaaS, CCaaS, CX, and marketing expertise to scale Twilio’s presence. You will also be a champion of inclusion, fostering a diverse, high-performing team aligned with Twilio’s values and long-term vision for global growth.
Responsibilities
In this role, you’ll:
- Build a predictable business that has the ability to meet and exceed ambitious growth targets on a quarterly and annual basis
- Develop and execute GTM strategies to:
- Identify and grow key verticals & use cases for Twilio in Southern Europe and DACH.
- Tailor GTM approaches across heterogeneous countries balancing scalability with the need for localisation based on market maturity, product-market fit, and customer expectations.
- Build repeatable outbound programs to generate sales led pipeline
- Drive close alignment with cross-functional teams (e.g., Marketing, Product, Deal Desk, Legal)
- Collaborate with the Partner team to strengthen Twilio’s ecosystem in EMEA by aligning direct sales with partner-led strategies, while operationalizing our GTM Partner motion for maximum efficiency and effectiveness.
- Be present in market: Spend significant time in-market meeting directly with customers and prospects, cultivating new business opportunities, and representing Twilio with senior stakeholders.
- Our customers include application owners, software engineering leaders, product managers, entrepreneurs, and line-of-business leaders. You must enjoy engaging with all types of customers, helping them build their businesses and drive innovation across a wide range of use cases focused on how they communicate with their own customers.
- Support your team by helping them build and advance pipeline, collaborate across functions to execute complex deals, and lead strategic prospect and customer meetings. Conduct weekly 1:1s with each team member, providing tactical and strategic deal guidance, motivation, and career development.
- Stay customer-focused, be metrics-driven, embrace a consultative sales approach, and bring passion for helping your team succeed.
- Run a disciplined forecast, consistently exceed goals, and deliver clear guidance to executive management.
- Build and lead a high-performing team to consistently deliver optimized margins and strong gross profit results.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
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