Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (aka a16z) is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic. We invest in seed to venture to growth-stage technology companies, across AI, bio + healthcare, consumer, crypto, enterprise, fintech, games, and companies building toward American dynamism. a16z has $46B in assets under management across multiple funds.
We’ve established a team that is defined by respect for the entrepreneur and the company-building process; we know what it’s like to be in the founder’s shoes. We’ve invested in companies like Affirm, Airbnb, Coinbase, Databricks, Devoted Health, Insitro, Figma, GitHub, Instacart, OpenSea, Roblox, Stripe, and Substack. Our team is at the forefront of new technology, helping founders and their companies impact and change the world.
The Role
As a Workplace Experience Coordinator, you will serve as the main point of contact for employees, entrepreneurs, guests and visitors, and provide a first class administrative experience for all. You will be the first impression for a16z and, as such, must be professional in appearance and demeanor. In addition you must possess excellent interpersonal skills, attention to detail, be an outstanding multitasker and have superb organizational skills.
The primary location for this role will be San Francisco, CA. This role requires an in-office presence 5 days a week in our San Francisco, CA office. While the role is primarily based in San Francisco, you may occasionally be asked to provide coverage in other offices such as Menlo Park, CA, Los Angeles, CA, New York City, NY, or Washington, DC.
To join our team, you should be excited to:
- Guest Reception and Hospitality: Manage the front desk and provide exceptional service to guests, including greeting visitors, checking them in, offering beverages, and notifying a16z employees of their visitors' arrivals. Prepare conference rooms for meetings
- Proactive Assistance: Anticipate and offer assistance to guests, such as helping with luggage, providing dining recommendations, and supporting office equipment or technology needs
- Communication: Promptly inform a16z employees when a visitor arrives using the preferred communication methods (Slack, GChat, Envoy). Relay guest details, including name, purpose of visit, and any additional information
- Correspondence Management: Handle all correspondence efficiently and with proper a16z etiquette
- Collaboration: Work with the Workplace Solutions Team for badge creation by collecting necessary information from employees, guests, and vendors
- Calendar Management: Manage the daily calendar, assist with room reservations using Google Calendar, and support employees and guests with scheduling needs
- Security and Protocol Adherence: Understand and follow a16z's security protocols and guidelines, including visitor registration procedures and emergency protocols. Report any suspicious activity to the on-site security team
- Inventory Management: Regularly assess and replenish kitchen and office supplies, coordinating with onsite vendors as necessary
- Workplace Maintenance: Maintain cleanliness in conference rooms and common areas
- Mail Organization: Manage incoming and outgoing mail securely and confidentially. Coordinate with courier services for pick-up and delivery schedules
- Technical Assistance: Assist employees with first-level AV and conference call setups, and collaborate with IT staff for troubleshooting
- Assist with office analytics and identity employee, office and various programs trends based on data
- Event Support: Assist onsite events from a workplace perspective
Minimum Qualifications
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