Compliance Senior L&D Lead, TMS - Remote in London

coinbase•Remote•greenhouse
Posted Date:

October 1, 2025

Employment Type:

Not specified

Work Arrangement:

Remote

Skills & Technologies

Customer Experiencepreferred

Contact Information

Job Description

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Cx Compliance L&D provides end to end learning services, and management for all first line of defense compliance processes, including Transaction Monitoring, Enhanced Due Diligence, Screening and Complaints. The team is responsible for the design, development, implementation and evaluation of all learning deliverables spanning new hire/cross skilling, change management and performance improvement.

What you’ll be doing (ie. job duties):

    • You should have a strong understanding of global regulatory and legal requirements related to compliance, such as: Transaction Monitoring, Sanctions, Anti-Money Laundering, Know Your Customer (KYC), and Enhanced Due Diligence
    • You will lead the International TMS training program: defining, and governing the team’s strategic vision by designing and developing the curriculum, and leading other individual contributors in the development of role based, technical compliance content
    • You will enable the implementation of the Cx Operations business-led roadmap, and define L&D’s initiatives that move our programme to learning excellence; delivering performance, and quality improvements to the Compliance network
    • You will inspect and analyze metrics related to your workstream, and ensure L&D KPIs are met for completion, nesting pass first time, confidence in learning application, assessment data, and most importantly impact on business performance and quality metrics.
    • You will ensure your training program is aligned with regulatory and legal requirements; enabling Coinbase to maintain, and grow its international legal entity coverage
    • You will maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc.
    • You will collaborate with multiple internal teams (Workforce Management, Vendor Management, Operations, Compliance etc) for training program feedback, to obtain required sign-offs, and for support with ongoing training deployments
    • You will manage the international programme, and oversee multiple projects and deployments simultaneously, owning all aspects of scoping needs, resource coordination, timelines, deliverables, and goals.
    • You will work with tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products.

What we look for in you (ie. job requirements):

    • 5+ years of experience, with a a strong background in Compliance Learning and development
    • Previous experience as a senior TMS investigator with additional responsibilities including, procedure, process and tooling implementations.
    • Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines.
    • Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
    • Experience with instructional design methodologies, e-learning tools, and learning management systems.
  • Strong analytical and problem-solving s