Blockchain.com is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain.com has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions.
Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.
As an Software Engineer Team Lead for the Orders team, you will lead a team responsible for our quoting and ledger platforms at Blockchain.com. This role requires a strong technical foundation, leadership capabilities, and a strategic mindset to optimize the crypto and fiat transaction flow while ensuring a scalable, reliable, and efficient order system. You will work closely with our institutional team and collaborate with Finance, Product, and Engineering teams to ensure seamless integration and effective execution.
WHAT YOU WILL DO
Technical Leadership & Execution
- Ensure the reliability and scalability of the orders platform, optimizing the buy/sell and swap flows.
- Uphold code quality standards, conduct code reviews, and ensure best practices for security and performance.
- Collaborate with the custodial, payments, and institutional teams, integrating their solutions into the quoting and ledger services.
- Monitor buy/sell/swap performance metrics, working to improve success rates and reduce friction in the user journey.
- Guide the team in debugging and incident resolution, ensuring swift and effective resolution of any Order-related technical issues.
- Implement and promote observability best practices, using monitoring tools to drive data-driven decisions and enhance operational efficiency.
Team Development & People Management
- Mentor and develop engineers, fostering growth and technical excellence within the Orders team.
- Build a culture of collaboration and transparency, ensuring knowledge sharing and cross-functional teamwork.
- Provide constructive feedback to foster continuous improvement in engineering practices.
- Encourage ownership and accountability, ensuring engineers take initiative in addressing challenges related to quoting and ledger services.
Delivery & Process Management
- Own the planning and execution of Orders-related engineering deliverables, ensuring timely and efficient delivery.
- Optimize work breakdown processes to ensure incremental delivery of improvements in the buy/sell/swap experience.
- Guide the team in prioritizing enhancements, balancing user requirements, platform security, and system performance.
- Establish efficient and scalable development workflows to handle high-throughput, low-latency environments.
- Collaborate with teams to ensure seamless integration and proactively address issues with third-party services.
Cross-functional Collaboration & Business Impact
- Partner with Finance, Institutional, Frontend Engineering, and Product teams to ensure business requirements are met.
- Act as a bridge between engineering and finance and other teams, ensuring smooth execution of quoting and ledger-related accounting.
- Work closely with Product teams to improve transaction flow and reduce user friction.
- Engage with other teams to ensure service level agreements (SLAs) are met and integrations remain stable.
- Promote economic thinking, balancing costs and overall business impact while optimizing system performance.
Culture & Leadership
- Foster a culture of innovation and process improvement, continuously iterating on the order experience.
- Lead cross-team collaboration, ensuring knowle