Staff Product Designer, Banking

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square Banking is on a mission to solve the top reason small businesses fail: cash flow challenges. Despite being the backbone of the economy, small businesses are systematically underserved by traditional banks. We're changing that by making it radically easier to open an account, access capital, and manage money.

As a Staff Product Designer, you'll help make Square Banking the cash flow home of choice for sellers. You'll design high-craft experiences that streamline account creation, build trust, and strengthen retention through intuitive budgeting and cash flow management features.

You'll partner closely with product managers, engineers, data scientists, content designers, and researchers to shape impactful end-to-end experiences. We're looking for someone who can think strategically about complex customer journeys while bringing a meticulous level of craft to ensure every interaction is clear, beautiful, and confidence-inspiring.

You Will

• Design mobile-first product flows that help sellers onboard and engage with Square Checking and Square Savings.
• Partner with product, engineering, data science, content design, and research to define strategy, shape roadmaps, and deliver impactful end-to-end experiences.
• Create the vision for onboarding and account fundamentals, pushing beyond traditional banking archetypes through explorations, prototypes, and presentations.
• Employ craft, customer empathy, and creativity to to translate complex workflows into clear, seamless experiences.
• Elevate the work of the entire team by providing thoughtful, actionable feedback and collaborating with other designers to ensure cohesion and consistency.

You Have

• At least 8 years of product design experience with a portfolio that demonstrates a high bar for craft, proficiency in mobile design, and the ability to simplify complexity.
• Experience designing complex end-to-end flows with high attention to detail.
• Evidence of driving impact as the primary designer on products that improved growth or engagement.
• Strong cross-functional collaboration skills, with the ability to communicate clearly, align stakeholders, and influence product direction.
• Deep customer empathy, with experience partnering with user research and data science to create insight-driven designs.
• A collaborative mindset and enthusiasm for elevating the work of fellow designers.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recru