Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Employee Relations and HR Compliance team, while relatively new at Stripe, is starting to scale! We are striving to build a respectful, balanced, well-skilled team focused on enabling the People team, managers, and Individual Contributors (ICs) to navigate challenging career moments while balancing compliance, empathy, and risk, resulting in success and engagement for all.
What you’ll do
We are looking for an Employee Relations Specialist to join our team at Stripe. This individual will have well rounded HR experience and ideally expertise in employee relations. This person will be an instrumental part of the team, focusing on supporting our Employee Relations and HR Compliance Partners in EMEA to deliver excellence, improve and implement frameworks, guidelines, approaches, and best practices. The Employee Relations Specialist will be highly cross functional and collaborative, partnering to inform and support Stripes and their managers. We anticipate the work to be split approximately 70%/30% between employee relations and HR Compliance initially.
Responsibilities
Employee Relations Support:
- Partner with Employee Relations Partners to manage and resolve employee inquiries, concerns, and grievances effectively and discreetly.
- Conduct thorough investigations into employee complaints, working collaboratively to provide fair solutions in line with company policies and procedures.
- Assist in the mediation and resolution process of employee disputes, ensuring alignment with Stripe’s core values and compliance frameworks.
- Lead the administration of investigation, grievance and disciplinary processes across EMEA.
HR Compliance:
- Support HR Compliance Partner in implementing and maintaining HR policies and practices that comply with local laws and regulations across EMEA jurisdictions.
- Assist in conducting compliance audits and assessments related to various HR functions, identifying potential risks and recommending corrective actions.
- Keep abreast of changes in employment law and regulations across the EMEA region, ensuring that Stripe's practices are up to date and compliant.
- Support the administration of regulatory compliance programs.
Training & Development:
- Develop and facilitate training sessions for partnering teams and employees on employee relations and compliance topics.
- Create and maintain resources, tools, and documentation for knowledge-sharing on employee relations and compliance matters.
Reporting & Metrics:
- Maintain case data through HR Acuity and Navex.
- Collaborate with Employee Relations and HR Compliance Partners to collect, analyze, and report on employee relations metrics, identifying trends and areas for improvement.
- Support the creation of regular reports and dashboards to communicate the status of employee relations initiatives and compliance efforts.
- Support with reporting on people risk matters and legal requirements.
Cross-Functional Collaboration:
- Work closely with People Partners, Legal, Compliance, Risk and other relevant departments to ensure a cohesive approach to employee relations and compliance.
- Contribute to the development and refinement of HR policies and procedures that promote a positive workplace culture and mitigate potential risks.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged